Introduction to Advanced Device Redirection
Virtual desktop environments offer unparalleled advantages in terms of data centralization, security, and remote access. However, leveraging local peripherals like document scanners, webcams, barcode scanners (USB / Serial) and signature pads which can be essential for a great customer experience or a critical workflow, can be problematic. IGEL Advanced Device Redirection’ USB redirection capabilities ensure seamless integration of endpoint devices with your on premises or cloud-hosted desktops, allowing for a truly connected virtual workplace.
Key Features
- USB Redirection: Effortlessly connect USB devices to virtual desktops, enabling a wide array of functionalities from scanning to data entry.
- Webcam Redirection: Pass through video signal with minimal latency, ensuring clear and consistent picture for communications.
- Peripheral Compatibility: Support for a comprehensive range of USB and serial port devices including printers, scanners, headsets, cash systems and label printers.
Benefits of Advanced Device Redirection
Enhanced User Experience
Advanced Device Redirection ensures a seamless user experience by providing full functionality of local peripherals within virtual desktop environments. Users can connect their specialized devices like signature pads, scanners, and speech mics without compatibility issues, resulting in smoother workflows and higher productivity.
Optimized Workflow Support
IT departments can deliver tailored solutions for diverse workflows, supporting various peripheral devices essential to specific roles and tasks. Whether it’s capturing patient signatures or scanning important documents, Advanced Device Redirection enables organizations to meet unique workflow requirements without hardware limitations.
Scalability and Flexibility
Advanced Device Redirection enables organizations to easily scale their virtual desktop deployments without worrying about peripheral compatibility. As new devices are introduced, Advanced Device Redirection provides the flexibility to integrate them into existing workflows seamlessly, allowing for growth and adaptation to changing business needs
Industry Use Cases
Advanced Device Redirection is designed to support the diverse needs of multiple industries by integrating essential peripherals seamlessly into virtual desktop environments. This flexibility enhances productivity and optimizes workflows by enabling workers to use specialized tools effectively.
Healthcare
- Patient Check-in: Simplify patient check-in and data entry by connecting signature pads and document scanners directly to virtual desktops. This streamlines the administrative process, allowing for quicker and more efficient patient interactions.
- Doctor Consultations: Enable doctors to use speech mics for real-time dictation of patient consultations, improving documentation accuracy and reducing administrative workload
.
Financial Services
Document Handling: Support the processing of critical documents by integrating scanners and signature pads, ensuring secure and efficient handling of sensitive information. This is essential for activities like loan processing, customer onboarding, and compliance documentation.
Manufacturing
Inventory Management: Integrate barcode scanners to streamline inventory management, enabling accurate tracking and automation of logistics processes. Advanced Device Redirection supports efficient data capture, reducing manual entry errors and improving operational efficiency.
Retail
Point of Sale (POS) Systems: Enhance customer service by supporting POS peripherals such as barcode scanners, receipt printers, and payment terminals. This integration facilitates seamless transactions and improves the checkout experience for both customers and staff.
Legal Services
Document Processing: Facilitate the digitization and processing of legal documents by enabling the use of high-speed document scanners. Advanced Device Redirection ensures that legal professionals can quickly access and manage case files securely within virtual desktops.
Education
Remote Learning: Support educational environments by enabling peripherals such as document cameras and interactive whiteboards, which are essential for virtual classrooms. Advanced Device Redirection provides educators with the tools needed to deliver engaging and interactive lessons remotely.
Government and Public Sector
Secure Access: Ensure secure access to government resources by integrating secure card readers and authentication devices. Advanced Device Redirection supports compliance with stringent security regulations while maintaining efficient operations.
Get Started Today
Ready to enhance your virtual desktop environment? Contact us today to learn more about how Advanced Device Redirection can transform your organization’s workflow and efficiency.
